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ok
by Mountain Gear Shopper, May 10, 2008
ok
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very pleased and would recommend to...
by Mountain Gear Shopper, April 7, 2008
very pleased and would recommend to anyone
 I would not shop here again
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Very pleased with the service.
by Mountain Gear Shopper, February 22, 2008
Very pleased with the service.
I would shop here again
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The product was defective when...
by Mountain Gear Shopper, November 13, 2007
The product was defective when received, but the return process was easy and they were very helpful. I would certainly buy from them again.
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great
by Mountain Gear Shopper, August 5, 2007
great
I would shop here again
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Poor Service, Slow Shipping, lack of Customer Care, Intriguingly nice catalog.
by biner, April 2, 2007
I have been trying to have a successful buying experience form Mountain
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gear for three years now. I have been extremely unsatisfied with no
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less than four attempts. I have experienced, excessively slow shipping,
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overcharges on shipping, and most frequently out of stock items. Hey
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M.G. if it’s out of stock, take it off your web site!! Customer satisfaction
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is non existent I am still waiting for a $4.95 overcharge. Out of stock items
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are left for you to figure out….without any notation on your receipt, no e-mail,
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just a partially filled box with some of your stuff…. I am now giving up.
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PS don’t let the great looking catalog fool you, order from REI, EMS, Campmor,
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Gear Express …. Always top notch!!!!!
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I would not shop here again
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Miserable
by pinkshopper, January 9, 2007
Avoid this store at all costs! I ordered The North Face Sprinkles hat in Purple on Jan. 1, 2007 because I wanted it to match my down jacket in Purple. They sent me the Sprinkles scarf instead. When I called I was assured that they would send the hat immediately. It was supposed to ship yesterday, 1-8. I got a call this morning saying that they were sorry, but the hat was now out of stock. They had it last week, but because they made a mistake and send me the wrong item, I can no longer get the hat. I will never buy from Mountain Gear again!
I would not shop here again
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knowledgeable staff with good service.
by youngkreisler, March 9, 2005
I had a very good experience with this store. I had some questions about the gear. The customer service staff was very knowledgeable and gave me accurate and straight-forward answers. The gear was shipped very quickly - I received it earlier than expected.
I would shop here again
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The best product, with solid info and service
by allenfry, March 8, 2003
I've been buying from Mountain Gear and the website www.mgear.com for several years now. The product quality and selection is the best I have found for rockclimbing, mountaineering and telemark skiing. The information in the catalog and on the site is
Read full review...
I would shop here again
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Epinions
