by Quality Matters Co. Shopper, May 13, 2008

It was what I expect shopping online - accuarte information, ease of ordering, delivery in a timely manner.

 I would shop here again

by Quality Matters Co. Shopper, May 9, 2008

I was looking for a 5 X 10 foot shed. If I realized or had been told the Shed was 5 X 4 foot with two, two foot inserts, I would have tried and purchased 3 inserts for a 5 X 10 foot shed. This size (5 X 10) was not available any where on the internet. I wanted a 5 X 10 foot shed to fit my existing 5 X 10 foot concrete pad.

 I would shop here again

by Quality Matters Co. Shopper, April 17, 2008

Qualitymatters.com had the product I was looking for, a compact upright freezer, for the best price when price and shipping were considered. A price comparison website listed their price around $50 less, but the qualitymatters website listed it with the shipping included, and then said shipping was 'free'. This was somewhat deceptive, but still cheaper than other options. The product arrived on time and in good condition and meets our needs well.

 I would shop here again

by Quality Matters Co. Shopper, March 31, 2008

THANKS

 I would shop here again

by Quality Matters Co. Shopper, March 29, 2008

1. I purchased from this company based on excellent reviews this company had received in the past. I was not disappointed, materials arrived undamaged and appeared all the pieces were there (we haven't assembled yet). 2. Delivery no hassled! The driver was courteous and very helpful (very heavy) to put in safe and easy place to maneuver around product. This is very unusual, I have to hassle almost every delivery company I've encountered. 2. Would order again from them, website easy to browse, purchasing no hassle, product arrived as ordered AND delivery a breeze. 3. Only improvement, a little more description of product I purchased. I had to go to other sites for more detail, but Quality Matters had the best price. 4. Definitely order from them again, especially if use same delivery company.

 I would shop here again

by Quality Matters Co. Shopper, March 24, 2008

I called to ask the progress of my order and learned that the company was in the middle of swapping out 2007 models for 2008 ones. The helpful customer service person had the newer model sent directly from the factory to my home without losing any time, and for no extra charges. I still got my microwave within 5 days, and a newer model than what I thought I was going to get. Wonderful service and they called me back when they said they would.

 I would shop here again

by Quality Matters Co. Shopper, March 19, 2008

I was very satisfied with the service, the time from order to delivery and the cost.

 I would shop here again

by Quality Matters Co. Shopper, February 28, 2008

PRODUCT WAS JUST WHAT I WAS LOOKING FOR AT A GREAT PRICE, WITH FREE SHIPPING. THE LITTLE PROBLEM I BELIEVE CAME FROM UPS, NOT QUALITY MATTERS, SO IT TOOK A LITTLE LONGER TO GET THAN I EXPECTED, BUT ITEM WAS RECEIVED IN GOOD SHAPE, AND WORKS GREAT.

 I would shop here again

by Quality Matters Co. Shopper, February 22, 2008

That was the first time and ut was fine.

 I would shop here again

by Quality Matters Co. Shopper, February 17, 2008

No problems at all - quick, efficient and I'm very happy with the product.

 I would shop here again

by Quality Matters Co. Shopper, February 10, 2008

Experience was great. Received our order within three days.

 I would shop here again

by Quality Matters Co. Shopper, February 6, 2008

Super price. Easy to navigate website. Great service. I was very happy with the service.

 I would shop here again

by Quality Matters Co. Shopper, February 5, 2008

Excellent.

 I would shop here again

by Quality Matters Co. Shopper, January 30, 2008

They had what I was looking for at a price that was less than other online retailers. I appreciated that they called to verify the shipping address since it was different from the billing address. Will use again.

 I would shop here again

by Quality Matters Co. Shopper, January 17, 2008

I ordered a dehumidifier from Quality Matters. It arrived in three days. Unfortunately, it was defective. I contacted Quality Matters by e-mail and by that afternoon I was notified that a replacement dehumidifier was on its way. The replacement came two days after my e-mail. I was provided with a return authorization and a UPS pick-up number. The defective unit was picked up by UPS the next day. Very easy and I was extremely pleased with the way it was handled. Excellent company.

 I would shop here again

by Quality Matters Co. Shopper, January 13, 2008

very fast shipping during xmas rush!

 I would shop here again

by Quality Matters Co. Shopper, January 9, 2008

I would not recommend this site to anyone. While the product is good the company has no interest in a customer after they have been paid. This company should take a cours in customer sevice. Mike De Benedetto

 I would shop here again

by Quality Matters Co. Shopper, December 28, 2007

I searched many websites for this product for my brother. Yours had the best price along with free shipping. A no-brainer! I received it promptly, and my brother loves it!!

 I would shop here again

by Quality Matters Co. Shopper, December 27, 2007

The price wad great and my order arrived earlier than I expected!

 I would shop here again

by Quality Matters Co. Shopper, December 23, 2007

I came by qualitymatters.com by chance while searching for relatively rare 18" dishwashers. They offered the best price and best shipping cost/method on a high quality brand/model. Site was well organized and easy to use. Minimal critique for not including better documentation (I got on-line manuals from another merchant, this documentation helped me chose a model...). Ordering and delivery process went flawlessly. Dishwasher is good and I am happy customer.

 I would shop here again

by Quality Matters Co. Shopper, December 20, 2007

It was shipped the next day. I was able to track the progress and received it on time and in good condition.

 I would shop here again