FOTO-TRONIX.com

FOTO-TRONIX.com
 
Average Rating: 4.5/5.0 store rating

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We purchased the product for resale did...

by FOTO-TRONIX.com Shopper, June 27, 2008
We purchased the product for resale did not like the receiving contact's email address functioning as the contact email address. It should have been our email address as the purchaser.

  I would shop here again
Author's Rating: 4/5.0 store rating
 

Poor customer service and threatening response to my inquiry

by ldagolden, June 23, 2008
My experience was poor with Foto Tronix. When I brought it to their attention that I had a problem with their planned shipping they refused to help me. I understood my price to include same day shipping (as advertised by them) and four days later it still hasn't shipped! I asked them to cancel my order due to their inability to ship on time and they said (this is their quote) they would "report me as a delinquent to all major credit bureaus" if I cancelled the order. They also told me if I cancelled the order they would (another quote) "respond harshly!" Wow. I ordered a week in advance and quickly figured out it did not ship in the time frame I understood it to ship. Not only did it not ship in time they made no attempt to help me even though they had plenty of time ship before Father's Day!!!! In my life I have never had such an ugly response from a retailer. Stay away!

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 

AVOID - buy at a reputable company with a refund policy

by jerseybrad, June 19, 2008
No refund policy!?!? They also said I can only exchange it if it's defective!!?? Are you kiddin' me? Why would anyone shop here?

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

It was great! All the local merchants...

by FOTO-TRONIX.com Shopper, June 15, 2008
It was great! All the local merchants were sold out of this model. It was what my son had his heart set on, so I feel fortunate that PC RUSH had it available. Even with overnight shipping, the cost was less than if I could have purchased it at a local merchant. I want to thank you for giving me the honest assessment of when I may receive my recent order placed at your store. This is one really important virtue I look for in an online merchant. Thank you! My first order went through well - from order to delivery. So I just made another and am looking forward to an equally good experience. Well done!

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Courteous customer service. Order was...

by FOTO-TRONIX.com Shopper, June 3, 2008
Courteous customer service. Order was delivered 3 days later, excatly as advertised. I strongly recommend this store.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

They had the best price and delivered...

by FOTO-TRONIX.com Shopper, May 29, 2008
They had the best price and delivered the order as proimsed.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

My experience would have been declared...

by FOTO-TRONIX.com Shopper, May 28, 2008
My experience would have been declared excellent if the delivery had not taken 13 days. It only took a store in San Francisco 3 days to deliver a similar item to my address. This is an area that needs improvement.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

excellent

by FOTO-TRONIX.com Shopper, May 25, 2008
excellent

  I would shop here again
Author's Rating: 5/5.0 store rating
 

the experience was very satisfactory,...

by FOTO-TRONIX.com Shopper, May 24, 2008
the experience was very satisfactory, easy to order on line and order completed and received in a very timely manner I would recomed your company to any one. thank you for the experience

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Two days after recieving the product, I...

by FOTO-TRONIX.com Shopper, May 20, 2008
Two days after recieving the product, I decided to return it for a full refund. Since there is no way to contact the company by phone, I sent an email with my request. The response back was that they did not offer refunds,they instead gave me garmins 800 number,which I called and they told me I would have to return it where I bought it. So now i have a product that i don't want and i can't return.

x I would not shop here again
Author's Rating: 1/5.0 store rating
 

Good and quick. I enjoyed the service...

by FOTO-TRONIX.com Shopper, May 20, 2008
Good and quick. I enjoyed the service and merchandise.

  I would shop here again
Author's Rating: 4/5.0 store rating
 

Emailed them about the above they were nice....

by gwb251, May 19, 2008
Garmin 660 sold as NEW as advertised on their site and other listings is a referb... Arrived May 16 10 days after order placed.

I confirmed with Garmin The original sale date was in November of 2006!!! The N in the product number means REFERB and the white Factory box indicates REFERB...

The Garmin box had a USPS sticker on it, and was stuffed in a USPS shipping box sent from NY.. They stated the Drop ship from Garmin????

Make sure you e-mail and confirm that it is not the White-Box Package, AND NEW
No problem with the one I just bought, but "NEW" should have been New, as stated
If I did not order as a gift, I would have returned it, as I wanted a NEW unit.
They stated I could send it back(at my own expense) and they would check it out.. Another ten day wait...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Easy

by FOTO-TRONIX.com Shopper, May 15, 2008
Easy

  I would shop here again
Author's Rating: 5/5.0 store rating
 

As a long-time internet shopper I found...

by FOTO-TRONIX.com Shopper, May 12, 2008
As a long-time internet shopper I found this website to be easily navigated and placement of an order a quick and pain-free process. I received a confirmation email and a tracking number for my product, which arrived on time. The GPS system was brand new and well-packaged. I will definitely use Foto-Tronix as my electronics source and recommend to all my friends and family.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Like others I was hesitant to purchase...

by FOTO-TRONIX.com Shopper, May 11, 2008
Like others I was hesitant to purchase from an unknown company, however it was a good experience overall. I wanted to track my purchase online, but wasn't able to get the tracking system to work without making changes to my security and cookies settings so I opted not to track online. I received a phone call from UPS stating that I had a package to be delivered that needed to be signed for and first delivery would be attempted the next day. It was 2 days before UPS made their first attempt (certainly not the fault of the merchant). I'm pleased with my purchase.

  I would shop here again
Author's Rating: 4/5.0 store rating
 

Super fast order processing. I received...

by FOTO-TRONIX.com Shopper, May 10, 2008
Super fast order processing. I received my order in 3 days with Standard Delivery option. The item was exactly as advertised, and I paid the lowest price I could find. I already recommended Foto-Tronix to my co-workers.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Excellent price and response to my...

by FOTO-TRONIX.com Shopper, May 10, 2008
Excellent price and response to my order; I was very satisfied and would again order from your company. I was surprized however that I did not receive some sort of invoice receipt or packing slip in my shipment?

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Everything went perfectly. I would...

by FOTO-TRONIX.com Shopper, May 10, 2008
Everything went perfectly. I would order from this company again. Great prices and great service.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

I was very satisfied with this shopping...

by FOTO-TRONIX.com Shopper, May 10, 2008
I was very satisfied with this shopping experience. Fototronix.com was cost competative with the best value for the dollar and my purchases was received promptly. I was surprized however that a purchase order receipt was not included with the item. ?, I would have liked a copy of that.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

I buy online all the time. This...

by FOTO-TRONIX.com Shopper, May 10, 2008
I buy online all the time. This purchase from Foto-TRonix was easy and painless. I will definitely consider them for m next purchase. Good JOB, Guys!

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Excellent Experience! Very fast...

by FOTO-TRONIX.com Shopper, May 10, 2008
Excellent Experience! Very fast delivery and the price was awesome!

  I would shop here again
Author's Rating: 5/5.0 store rating
 

My shopping experience was excellent,...

by FOTO-TRONIX.com Shopper, May 10, 2008
My shopping experience was excellent, and the shipping/delivery of my item was incredibly fast for me. I will definitely be a returning customer, not to mention referent to my friends.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

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