by BestNest.com Shopper, May 10, 2008

Will buy from them again.

 I would shop here again

by BestNest.com Shopper, May 8, 2008

I was very happy that the product was what I saw on the page and the were right on time with delivery. I will shop with this company again. Thank-you

 I would shop here again

by BestNest.com Shopper, May 4, 2008

Rapid processing and delivery - great value will shop here again.

 I would shop here again

by jw_sentience, March 6, 2008

Contrary to reviews on shopping.com, my experience was nothing but pleasant. Smooth transaction and fast shipping. Check out reviews at Biz Rate.

 I would shop here again

by plantlover, February 8, 2008

We have been waiting two days for an order to arrive, which involves someone sitting at home. We were never sent an e-mail confirmation of the order. When we call, the customer service manager is not available and neither is anyone else in a supervisory position. The service people refuse to give us the names of any of the managers or even the president of the company. <br> Supposedly the package was delivered to a wrong address, and bestnest says that it will be delivered to us by end of day today. However, they don't know what time that is, and they refuse to call Fed Ex to find out. If we want to specify a separate address for delivery, then we have to pay bestnest $5 extra. All questions are answered with, "I can't tell you; that is company policy." <br> We will never order from them again.

 I would not shop here again

by winchester49, December 27, 2007

Do not buy anything from Bestnest.com! I had an absolutely horrible time trying to return an item that didn't work for me. I spoke with several service reps and then the manager Jeremy who asked me "what is his incentive" to give me a refund? I said that the product doesn't work for me and it's basic customer service. He would not budge and I never got a refund. They call themselves christian merchants on the website - what a laugh. I'm sure Jeremy and his "christian" pals do a lot of bible studying. What a bunch of jerks.

 I would not shop here again

by fish12345, July 19, 2007

I've ordered from BestNest twice now. I had an issue with my first order and I was very pleased on how they handled my problem. I had no problem getting through on the phone and the representative I spoke to over the phone seemed knowledgeable and helpful. My second order arrived in less than three days and packaged well. Will definitely continue purchasing from this vendor.

 I would shop here again

by sailorgirl22, June 5, 2007

I ordered some fencing and a bird feeder. Everything came very quickly, which was nice. However the bird feeder, which was INCREDIBLY expensive considering it was plastic, not copper as the description led me to believe, was all scratched up. I called to     Read full review...

 I would not shop here again

by ahaskellma, May 11, 2007

I just had the WORST customer service experience with BestNest. I purchased a product, followed the enclosed instructions and when the product did not work as promised, I called to request a return code. I was told by both the customer service agent and the manager Jeremy that they will not accept returns on products if they have been used--even if they are broken. I have never had a problem returning any item to any store for any reason before. They were rude and unhelpful and I would NEVER recommend their business to anyone.

 I would not shop here again

by gabnan, April 24, 2007

Buyer Beware!!!! My order for three bird feeders came in box that was totally torn open with no packing material. One of the bird feeders was damaged due to the fact that there was nothing protecting the feeders from banging into each other during     Read full review...

 I would not shop here again

by charlie1993, May 23, 2006

Delivered wrong item; company policy is that they will not ship correct one until wrong item is returned even though it was their fault. Two weeks before authorization to return was received

 I would not shop here again