There are a few terms that every email user should know. In case you don't know them, we will list them for you.

• Inbox - this is where all of your incoming mail (The mail you receive from others) resides.
• Outbox - this is where all of your completed outgoing mail (The mail you send to others) resides before you actually send it.
• Sent Items - this is where all of your email goes once you send it to someone else.
• Deleted Items - this is like a recycle bin. Once you delete an email it goes here. It's like a second chance service....."are you sure you wanted to delete me? Well, I am here just in case you didn't".
• Email Address - this is like your home address except it is not your home address. It is your email address. It usually looks like this: info@newbie.org. The first part is your username. The (@) means AT. The last part is the registered domain name that your email boxes are routed through.
• @ - 'at' - this symbol pronounced as 'at' is common to all email. It separates the users email name from the domain name where the user receives his or her email.

• Password - this is the super-secret code that you choose to correspond with your USERNAME. You typically need this to setup an email account or pick up web-based email.
• Address Book - this is your computer list of people and their email addresses.
• To: - this is the email address of who you are sending the mail to.
• From: - this is the email address of who sent you the mail.
• CC: - this stands for Carbon Copy. The beauty of email is that I can write a note, send it to one person (To:), and then CC: it to one hundred other people...or more.
• Subject - this is the subject of the email. When we are looking at a list of all the email we have received, often this and the From: field are all that is displayed. So...we want to use the Subject. It helps us give the person we are sending the email to an idea of what it contains, and helps us find an old mail when we are looking for it.
• Reply - this is a function that replies to the person that sent us the mail. When we reply, the original message that was sent to us is included in our response. This is handy in case we want to reference something in the original email.
• Reply to All - this is same as Reply accept for this: If we are one of one hundred people on the CC: list and want to reply to them all....then we choose Reply to All.
• Forward - this is a function that allows us to take an email that we have received and send it to a different person than the one who sent it. 
• Attachment - with email we can append a file along with the letter. It can be a program, image, document or whatever. Typically, it is represented by a paper clip icon.