Read carefully.

1. -- From another computer :

Go to : www.download.com

Search for : Ad-aware

Download it from that computer and put it on a floppy disk. (this software is free)

2. -- Back on your computer:

FIRST, uninstall "NewdotNet" from ADD/Remove programs (in control panels)
Then, install Ad-aware on your PC:

3. --Copy the AD-aware installer from the floppy to your computer. Install it and run it.
Scan ALL your computer with Ad-aware.

4. --At the end of the scan process, Ad-aware shows all the undesired things you wanna delete from your computer. "Check" anything you want to remove from your computer (I suggest you remove everything listed by Ad-aware) then click "Continue" and go on with the removal of all those files. Close AD-aware and reboot.

Voilà!

Your machine will be "spyware-free" for awhile.

!!! Note that this might prevent Kazaa from opening properly now. You just need to uninstall + reinstall Kazaa (or Morpheus or Grokster depending on wich one you use).

Feel free to run Ad-aware once in awhile as undesired stuff always find a way back to your hard drive just by surfing the web.

NOTE : If for some reason this trick doesnt work, or if it gives you problems with your winsock2 file, please refer this issue to a technician or a friend that knows computers... Don't go any further. Also, don't format and reinstall Windows. It will of course fix the problem, but will take a long time and you will lose everything on your hard drive.

Have a good day!

GOD PLEASE, the next time you install a software, dont install EXTRA stuff they propose you...

Fortunatelly , it just occurred due to the installation of DIvX5 that has newdotnet on it

It was installed to my kid to watch The Grinch on DivX cd

If you are unaware of how the New.net application was installed on your
>computer, we currently have agreements with the following companies to
>bundle our plug-in with their downloadable software:
>
>BearShare
>iMesh
>Grokster
>Kazaa
>Mindset Interactive (NetPalNow)
>RadLight
>Subtitle Studio
>
>Previously, we were bundled with the following software companies:
>
>Babylon
>Cydoor (LingoWare)
>GDivx
>Go!Zilla
>Webshots
>
>If you did not actually visit our website, http://www.new.net and install
>our plug-in, one of the above companies is the most likely source of the
>plug-in on your computer.
>
>There are multiple procedures to removing our software and each procedure
>should be followed as outlined to ensure proper removal.
>
>PROCEDURE 1 (Add/Remove Programs):
>
>1. Click on Start.
>2. Click on Settings.
>3. Click on Control Panel.
>4. From the Control Panel, double-click on Add/Remove Programs.
>5. Click on the Install/Uninstall tab in the Add/Remove Programs Properties
>window.
>6. Locate either New.net Application or New.net Domains and select it.
>7. Click on the Add/Remove button.
>8. After removal of our software, you may be prompted to reboot. Please
>reboot after removing our software.
>9. If this does not fully remove our software, please proceed to PROCEDURE
>2.
>
>
>PROCEDURE 2 (Uninstall from Hard Drive):
>
>1. Double-click on My Computer.
>2. Double-click on the C: drive.
>3. Double-click on the Program Files folder.
>4. Locate and double-click on the NewDotNet folder. If there is no folder,
>please proceed to PROCEDURE 3.
>5. Locate and double-click on the uninstall executable; it will either be
>labeled uninstall3_70.exe or uninstall3_88.exe.
>6. After removal of our software, you may be prompted to reboot. Please
>reboot after removing our software.
>7. If this does not fully remove our software, please proceed to PROCEDURE
>3.
>
>
>PROCEDURE 3 (Download Uninstall from New.net):
>
>1. From a computer that has Internet access, click on the following link:
>http://www.new.net/support/uninstall3_88.exe
>2. Download and save uninstall3_88.exe to a 3-1/2 floppy disk.
>3. Insert the floppy disk into the floppy drive of the computer that needs
>to have our software uninstalled from.
>4. Click on Start.
>5. Click on Run.
>6. In the Open window type, A:\uninstall3_88.exe.
>7. Click on the OK button.
>8. After removal of our software, you may be prompted to reboot. Please
>reboot after removing our software.
>
>NOTE: THIS FILE IS NOT TO BE DISTRIBUTED, MIRRORED, OR LINKED WITHOUT THE
>EXPRESSED WRITTEN CONSENT OF NEW.NET.
>
>
>If the above 3 procedures do not fully remove our software, please contact
>New.net Customer Support at (818) 385-2000 or at support@new.net.
>
>(c)2001, 2002 New.net, Inc. All rights reserved.
>
>
>Customer Support
>New.net, Inc.
>(818) 385-2000
>

>
>Good evening,
>In regarding to NewDotNet program with the newdotnet3_70. files, etc.
>
>Have repeatedly tried to remove this program from my computer by installing
>from program files and add/removal also. Neither worked after reboot still
>there. I followed your instruction on the newdotnetfaqs
>-->http://new.chat.new.net/viewtopic.php?topic=1451&forum=8&11 and
>add/remove again, rebooted. Looked for the Tldctl2c Class. was not in my
>downloaded programs folder. NewDotNetProgram was also still in my program
>files. I checked my registry files and no signs of newdotnet entries as I
>followed instructions from another of your faqs at newdotnet website
>-->http://new.chat.new.net/viewtopic.php?topic=1451&forum=8&11.
>
>Repeated removal many times-with no resolve.
>
>ALso went to microsoft for help--did not help.
>
>I wish to remove this from my computer, because I do not use it.
>Would appreciate help in resolving this issue.
__
I just sent another e-mail in response to this message, will see what I find out!

__
I have spybot and did detect it, although I did not remove it. NewDoNew removal otherwise from an uninstall can cause problems with your winsock files, and no internet connection after can occur. Has anyone here used spybot and removed it with no probs?

can someone help me get my connection back please??

[just a few tips cause I like to give help here]

1st of all U don't wanna get rid of Kazaa, do U?
no right but U sure want to get rid of SPYWARE
that comes with the original version, so here
is the solution: Get a completely SPYWARE-FREE
version of Kazaa that actually will even help
U block spyware after installation, thats true.
And it also contains some other great tools to!
Please copy/paste/GO the below weblink into IE:
(much special tips, tools & spywareuninstallers)

http://free.hostdepartment.com/kazaalitetk/

Now about NewDotNet (grr!) but actuelly EASY
to get rid of, here are a two tools that might
help U: Ad-aware (it can't remove NewDotNet!!)
but here is a great freewaretool that detects
a lot spyware that Ad-aware do NOT even notice
at all (huh, hmm strange that it won't, I think):
(by the way it works MUCH faster then Ad-aware!)

SpyBot - Search & Destroy (exellent FREEWARE)

Please copy/paste/GO the below weblink into IE:

http://patrick.kolla.de/software/spybotsd/index.html

(To answer "home_mom"s question some messages
above here: Yes I'v used SpyBot on Win98(SE)
WinMe 4.90.3000 and WinXP with NO PROBLEMO
to get rid of NewDotNet and much else garbage).

About NewDotNet messing with internetconnection:
(and to give answer to "Saith"s question/problem)
I'v also often completely lost internetconnection,
both with modem, ISDN or ADSL that I have now,
but U do NOT have to reinstall the OS to fix it.
Well actually updating IE and other applications
may also mess the connectionspeed/settings so:
Download this great freeware "connectiontool":
(I'm not kidding, I'v tryed out several internet-
boosters, even purchased two (damn) but this one
is the best I'v ever tryed out (of 12 different!)
it have a option to reset to like it was before
U started "messing" around different settings:)

"DFÜ-SPEED V 2.2" LINK: http://voodoo.club.de.vu

If U still connect to the internet then
"reinstall" the connection-settings under the
"internet-options" tab in IE. Or once I had
conn.probl. I only disconnected the power
to the ADSL-modem & then powering it again:
WHAM BAM the connection was back in buisness!

TO "Doodles": Hi, could U please tell Us where
to find & download "WinMX"? I sure would like to
try that progr. & other people may to! thanx :-)

ABOUT: NewDotNet. As I posted before I tell:

I'v used SpyBot on Win98(SE), WinMe and
on WinXP without ANY PROBLEMO to get rid
of NewDotNet (and also much else garbage).

Give it a try! Else: somethere I'v seen a very
much detailed and heavy step by step explanation
on how to UN-install NewDotNet MANUALLY !!
But sorry I don't remember there that webp. was!
Maybe someone else who read this may know & tell
__

Kazaa Lite version (without any AD-ware!)

SpyBot - Search & Destroy (anti-spyware!)

DFÜ-SPEED (for modem;network;isdn;xdsl)

Good luck all

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q241344&

and this here...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q288133

It would be wonderful if your website could handle of these uninstall issues. I'm baffled on why your instructions don't seem to work for everyone. I strongly suggest that you have some form of user input (maybe even tech support) so that people can escalate from simple attempts to more troublesome cases. In that way maybe you can find out why some folks are having such a devil of a time removing the program. At which point you can add better instructions to your site.

We are definitely try to get our pages up higher in the search engines.

The reason why people are having problems uninstalling our software is mainly due to the user themselves. I'm not trying to point fingers. But a lot of our calls and e-mails are generated due the user deleting our folder off of the hard drive either because they were receiving an error and thought that would correct it or they were simply clearing off hard drive space. When you remove our files in this fashion then Add/Remove Programs will not work because the uninstaller is not there.

The best chance of removing our software when it causes errors or loss of network access is to visit http://www.newdotnet.com or contact us directly at support@new.net.

USERS SHOULD NOT USE 3rd PARTY SUPPORT OR REMOVAL METHODS FOR OUR SOFTWARE. THIS CAN LEAD TO CAUSING MORE PROBLEMS THAN SOLUTIONS.

If you see a repeated problem caused by a common user action you have the choice of either pointing fingers and trying to retrain a world full of users, OR, you can create a retrofit after-the-fact utility to compensate for this goof-up on the part of users.

For myself I believe any program that can not just be deleted from the harddrive is asking for trouble. If any of my programs left such a mess after a simple deletion I would feel compelled to write a utility to clean-up the "post deletion" left-overs.

Since I don't scan your website it is very possible you have such a utility. If you do let us know the link. If you have not written a "post delete" clean-up utilty shame on you.

You admit knowing that many users make this common error. It seems like a simple utility would reduce your support call load and maybe even save your company some money.

This comment does not make sense, since ALL applications in one way or another will give adverse effects if removed improperly. If a user deletes folders rather than using Add/Remove Programs, then nothing less than errors and instability can be expected. Our software comes with a separate uninstaller like most applications, but they prove worthless if the user removes the folder that not only contains the software, but the uninstaller as well. We adhere to the same guidelines as any other software application that installs into the WINSOCK and all applications that are removed improperly from the WINSOCK will result in the same problems as our software.

I get a message saying A:\uninstall4_50exe. is not a valid Win32 application. Are there any other alternatives?

You just don't get it. You have been made painfully aware of the fact that many people are having trouble. Rather than pointing out that people are morons for deleting the folder without jumping through the proper uninstall hoops why not create a substitute stand-alone uninstall?

As far as applications which can be deleted without leaving a mess, there are many. Are there any programs that much with Winsock to the extent that you do and can be deleted without proper uninstall, probably not. But when you take it upon yourself to monkey with Winsock you have a higher level of responsibility to the end-user to go that extra mile in support. In this case that extra mile could be supplying an easy to use stand-alone after the fact uninstall.

From the limited perspective of reading the plaintive crys for help in dealing with this problem that a more than a few folks are having a problem with this issue. Why not help out and give people an easier method of resolving the issue?

It appears that you either have a bad floppy disk or your floppy drive is having problems. Did you follow the instructions at www.newdotnet.com? There is a location for the uninstaller in the procedures.

What do you mean newdotnet is still there? What are your looking at to determine this? Are you getting an error message?

I will not waste my time trying to explain to you that there is already a separate uninstaller and has been for over a year. There are complete and accurate instructions for our removal at www.newdotnet.com. Read up on your information beyond what is posted here or on other sites before you make an uneducated comment about our software or support. We have provided support for our software for 2 years now and really do not need your mute suggestions since every part of your post shows the lack of research. We do not support the other applications that you are obviously not aware of that cause more harm to the winsock such as Common Names and Webhancer. Your discussion only proves that LSP research should be first on your priorities before commenting about winsock functions.

Should anyone need support to correct any problems with our software, either visit www.newdotnet.com or contact us directly at support@new.net or via phone at (818) 385-2000. We only support newdotnet caused problems. We do not support the other applications that Frank is obviously not aware of that cause more harm to the winsock such as Common Names and Webhancer.

I've been aware of your uninstall for quite awhile. But then I'm trained in how to do research. I'm also able to notice what is actually happening with the average John or Jane Doe user. While your uninstall may exist and have existed for quite sometime the number of postings begging for a solution have continued to rise. Conclusion, people were not able to find the solution. Why couldn't they find the solution when it is more or less obvious on your website? Don't know. Fact is they couldn't find it. And they went looking in out of the way, odd-ball bulletin boards for answers. Often functional reality is not the same as literal reality. Just because some "is" does not mean people respond to it's existance. Just because you spend hours and hours posting to your website does not mean people can actually find it there. For some strange unaccountable reason people often look for answers in zillions of places other than where the answer actually is.

Assuming that you are posting similiar messages on other bulletin boards I applaud your efforts in trying to actually get the people to find your solution -- by posting where they seem to be going.

I has boggled me for months why people don't look more on your website. Would that not be the obvious place to look? Apparently not.

So I re-iterate, it's a good thing that you are posting your address and support phone number on websites such as this.

Maybe now the answers will be found in the places people look.

Frank,

If a company creates a program, then it should be designed sush that all its files are contained in the install folder. Under no circumstances should it be dropping files into other program folders, and it shouldn't be making changes to other program's setups. If you don't do things like that then your programs will not cause so many problems when they get corrupted.

I'm not sure if you are referring to our software, since we only install into our Program Files folder and we do not change other programs' setups.

For information and removal instructions regarding newdotnet, please visit http://www.newdotnet.com or contact us directly at support@new.net.

Now incase you have missed the point on this board from all the messages posted ... here it is
"You --ed up OUR computers and you WILL fix each and every possible corrution you have caused and restore each and every PC you have messed up STEP by PAINFULL STEP ASAP !!"

If you are CERTAIN you have not violated anyone then here is the challenge .. provide us all with the name of each developer on your team so they may be identified by the WORLD ... this will ensure that they never work anywhere else again !! Since we can't really call them developers !! If not then you admit defeat and we assume ou are guilty of violating evryone's right !!

This software was designed from the ground up to be put on computers without the knowledge of the user and to be very difficult to uninstall. After all, if a message came up that said "Is it OK to install spyware on this computer?" how many people would click the "Yes" button?

Making the software both difficult and dangerous to uninstall insures that as many noobs as possible don't bother to remove it. I can install all of Microsft Office with a single step, and this tiny program has a 3 part uninstall procedure. I'm sorry, but that's a bad joke.

after failing to uninstall the program, kazaa did not run and prompted me with a message saying an important file is missing and that kazaa must be reinstalled to function properly. i reinstalled kazaa after reading all the licenses carefully and choose not to install anything else, such as newdotnet.

kazaa worked again...BUT spybot and spysweeper detected two newdotnets running. i find this very odd and fustrating. New.net themselves wrote me and said that kazaa was not dependent on new.net. if so, then i feel that new.net is some form of virus that secretly installs itself with other programs and cannot be removed properly without damaging internet connections. of course, this is only my subjective opinion.

after failing to uninstall the program, kazaa did not run and prompted me with a message saying an important file is missing and that kazaa must be reinstalled to function properly. i reinstalled kazaa after reading all the licenses carefully and choose not to install anything else, such as newdotnet.

kazaa worked again...BUT spybot and spysweeper detected two newdotnets running. i find this very odd and fustrating. New.net themselves wrote me and said that kazaa was not dependent on new.net. if so, then i feel that new.net is some form of virus that secretly installs itself with other programs and cannot be removed properly without damaging internet connections. of course, this is only my subjective opinion.

for all those that said they removed new.net without any trouble..i challenge you to use spybot to check. even odder is that when spybot finds new.net, it automatically chooses not to remove it, unlike other spyware.

Okay everybody, I've been reading through these threads and pulling my hair out trying to get my desktop up and running.

I"m gonna take the time to explain what happened, and how I fixed the problem.

I ran Adaware, and it found NewDotNet running on my computer. I didn't realize that by deleting it using adaware, it would cripple my connection. So I deleted it.

Next thing I know my internet connection isn't working, I keep getting a Automatic Private IP Address.

After reading through these threads, I decided to try something and see if it worked. I went to www.newdotnet.com and downloaded the Uninstall file to a disk. Took the disk popped it in my desktop, ran the .exe file and rebooted the comp, and WALLA!, my network connection was back.

I hope this helps. If I can help in any way, feel free to email me.

After reading all the otgher posts, and find that none of the solutions worked for me, i started thinking about it. I went in the Network Neighbourhood properties, and i uninstalled the TCP/IP thingy,. rebooted, then re-installed TCP/IP, rebooted again, and it works now

BRW, i am running Win 2k, this might work for 98(and so on) but im not sure

Hope this helps some people!!