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BackWeb Agent error
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Jean
dgoossen@amerytel.net
10/05/01
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When disconnecting my modem after using IE or Outlook Express I receive a warning box labeled "BackWeb Shutdown" with the message "the parameter is incorrect. I never received this error before I downloaded an update of McAfee Anti-Virus software. How do I correct this or eliminate the error?
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Niels
nbosboom@hotmail.com
10/08/01
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The BackWeb agent is the engine that controls the news and information updates for your subscribed channels (Active Desktop).
If you dont use it, or dont know how this program got onto your computer you can delete it as follows:
Go to the Start menu and select Settings -> Control Panel -> Add/Remove Programs. Select Backweb and click "Remove". Hope this helps, if not, post back. Niels.
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Michiel
12/10/01
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DearNiels, When you go to the Add/remove Programs>
The Backweb agent (Activsurf) is not listed. This means you have to go deeper into Windows ME to remove it.
This must be worthwile because the program uses
(wastes) about 6Mb of RAM memory. Does anyone know how to prevent the Backweb agent from starting ?
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Niels
nbosboom@hotmail.com
12/11/01
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If backwebagent is not shown in the list of add/remove programs you can try this to prevent it from startup:
Go to Start --> Run --> type "msconfig" in the box"
Select the tab "Start-up" and uncheck the mark at the program Backweb.
Restart your computer.
Although the program is still on the computer when you do this, at least it doesnt start when you boot your pc. I ll look up the registrykeys later to remove the program permantly.Niels.
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Kevin
kevinpavey@yahoo.com
12/23/01
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Niel I'm having the same trouble with BackWeb Shutdown. I have tried the both "Add & Remove" & "msconfig" and no luck. What should I try now?
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Jacky
01/14/02
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I just uninstalled the BackWeb from my computer (Add/Remove programs) and the error message didn't show up again. The system resource doesn't drop that much as before.
Thanks,
JackyPS: I think the BackWeb is wasting our memory. =)
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Carly's pal
01/14/02
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not only that, it is spying on you and then calling THE MOTHERSHIP, the HPS Carly and telling her about all the sites you visted and bought things from... it's funny that when you check for updates there never are any... =;-]
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msu student
01/21/02
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i took my pc home for the holidays and my brother was looking at porn sites. when i came back to school and hooked it back up i noticed all these porn sites keep popping up. I looked in my task manager and i noticed a BackWeb Agent that i've never seen before. could he have gotten it from one of these sites and could that be causing these sites to keep popping up? also, i have ME for an operating system.
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ppbagchi
02/06/02
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how to retieve messages deleted from trash
how to retrieve or delete messages from trash.
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b
03/15/02
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b
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Joey
03/15/02
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Ok, where do I find it
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debi
03/29/02
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Does a person "need" this backweb? We are having backweb errors pop up constantly, saying it is going to shut down now, and to check our tcp/ip. I called Hp and they had me put in a code in dos to see if I got the listing there that I should if tcp/ip was properly installed. And I did. But I still get Backweb errors. What exactly 'does' back web do?
Thankyou for any help,
debi
spottedhawk@tds.net
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Steve
04/03/02
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I was also getting multiple errors relating to Backweb Agent, and followed Niels' advice to go to Add/Remove Programs. "Backweb" was listed. I removed it and all has been WAY better. Less hang ups, less system resources used. Thanks all for this stream of info. (By the way, I'm also running ME. If anyone knows, is this the only version of Windows to use Backweb?)
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maddoguk
04/07/02
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So is it safe to get rid of BACKWEB?? What is it used for??. I get loads of errors about it?? I am having loads of problems with pc!! crashes, blue screens!! You name it i have got it at the mo!! :-)
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Michael
04/07/02
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If you install Data Lifeguard with a new Western Digital hard drive It may install a small version of Backweb with it : Go to "Run" in the Start menu and type, msconfig ,and go to startup and look for a line that has both program names in it,, if it is there, you don't have to uncheck it, you can just go to Add\Remove programs and remove the Data Lifeguard program, this should take care of the problem hope this helps some of you
Mike
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Griddy
griddysmail2@leerkrachten.net
04/12/02
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I have the same problem in Backweb and I tried everything to get rid of it. I'm using XPhome version and it seems that the bugger came pre-installed with the PackardBell machine that I bought. nothing radical has happened so far, except that it keeps telling me that the LITEINST.exe is corrupt at start-up, I have a vague suspicion this is due to my Zonealarm, firewall application. Tried mailing those guys at Backweb but all I got was a message that they do NOT recommend the program for XP, then why the heck dod they preinstall it huh? The included uninstaller gives me 'unsufficient rights to remove' LOL I'm a single user and I don't have a network installed - Bummer! So if anyone can help me out on how to remove this 'nice little present' please let me know?
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Wallpockets
05/13/02
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Just wanted to say THANKS!
I have been having error messages pop up re: the Backweb agent, and did a search using Google to see if I could figure out what it was. Your site is awesome, and now the Backweb is GONE!
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Elaine
06/03/02
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I am running a XP Home edition and have recently loaded some new programmes. I keep getting backweb shutdown best not to interrupt. How can I remove this, help, help, getting desperate
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Jim
08/17/02
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Hello:
My system has just become very unstable (frequent lock-ups and/or drops when connected to Web) I have simultaneously started getting BackWeb Agent related errors.
This system is several years old, and we have not added any new software for many months. Somehow the offending software had to have been downloaded and installed from the internet without my knowledge or approval.
The problem is that Backweb does not appear in either the Add/Remove or msconfig programs.
Several questions:
1. Any suggestions as to how to remove this program, and
2. Who owns the BackWeb Agent?
The reason for the latter question may be of broad interest to the group. I have been fighting this kind of thing for several years (as we all have.) The legal hook, that actually works according to no less authorities than the legal counsels of ATT and AOL is that the unauthorized storage of code/data/bits of any kind on your computer constitutes an illegal taking of your property and is trespassing.
This is how AOL has successfully taken on spammers.
That's the reason that finding the copyright holder of the offending pieces is so critical. The simple fact is, that I don't care how it got there, or what it does. It is their property, it is illegally taking my property. They have a legal obligation to get it off my property, or face legal action. A pain in the kiester, but I have found that it really gets the offending companies' attention.
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geoff
geoffseavers@hotmail.com
08/28/02
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Have a look at
http://www.backweb.com/services/html/support.html
They have an FAQ's section that might provide some answers.
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Carl
Carlacrmas@aol.com
09/07/02
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I keep getting a popup as the above mentions
and i've looked in all the places suggested
with no luck.
Any help would be appreciated.
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David Schwartz
djls@youwant.to
09/17/02
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BackWeb is foistware. We have stopped purchasing Western Digital drives because of the deception they've used to install this pest on your machine.
You'll have to ferret out programs, links, and shortcuts from all over your machine. Of course, no uninstall is provided. Get rid of the 'BackWeb' folder and the 'LifeGuard' folder. Then find the annoying .lnk file it hides in the All Users / Startup folder.
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michael b
sidetone1@hotmail.com
10/02/02
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do not go to the site geoffseavers@hotmail.com
refereced...the back web site is a scam.. i went to FAQ and seached for backweb error and it said...no sh it..it said this: "no results for your search of "eggplant"...this is total bullsh it. we should not be spied on by the like of HP, compaq, windows or anyone else. I was wondering why my DSL ran all night long at full speed. Now i know and removing it is great so far.
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Debra
kitara119@hotmail.com
10/03/02
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I am also having problems with backweb errors.
It has been removed in add/remove progs, and all searchable traces have been removed from the registry and anywhere else we can find them.
But it's still here and causing it's share of problems.. any other ideas for removing it?
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jeff
jbismad@hotmail.com
10/27/02
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I cannot find the backweb agent to remove or disable it in either add/remove programs or mscnfig. What now? it is causing problems.
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john
jblansing4311@aol.com
10/30/02
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click on start. go to programs.accessories.click on microsoft explorer.click on my computer. double click on the windows folder.then single click on any folder and press the letter B.look for bwUninst or something that starts with bw.click on that and it will ask you to uninstall.take it from there.or go to backweb.com and get there 800#and ask for tech support. they will help you.this did solve my problem. `
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Vern
vjr@hiwaay.net
11/10/02
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Thank god i found this board, just fixed that nasty backweb prob that has been giving me greif for years :P
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DANISH
nguyendanish@msn.com
11/12/02
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article 319814 for window xp home edition...I did every critical updates for my computer to resolved liteinst.exe error messaged pop up on my screen for every time i log on...I can't get rid of it...Is someone out there could help me please...i'm very headache for this type of matter..please email me...nguyendanish@msn.com
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Darryl
umpolung@hotmail.com
11/12/02
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I went through the registry and removed all instances of "Backweb" and "Lifeguard" (Be CAREFUL), deleted the link in the All Users/Startup folder and the backweb and Lifeguard directories and my machine is running fine although I didn't suffer from the pop-ups or other annoyances perhaps because I'm behind a Sygate firewall.
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Ron
11/26/02
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Thanks for the save guys
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betty
11/29/02
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when I shut down explorer I get a backweb error - 8876480
could someone please tell me where this backweb came from - I've never heard of it before.
Only thing I have recently installed was norton anti-virus - did it come with that ??
Do I need it & how can I get rid of it?
I tried add/remove & it's not there. I tried the bwUninstall & got "uninstall failed - unable to load resources"
please help.
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danish
npdanish@yahoo.com
11/30/02
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resolve my problem above already..
articles 319814...or...it's take me awhile to resolved all my error messages when i log on...what i did to solved this..i was save all my file and any programs that i like and need..then i used a system recovery dics...download again and bring my computer back to the original version...my computer has no stupid error from Backweb again...then i start download my old prog..and others stuff that i was saved...everything is fine after that...good luck every 1..
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cam
dsckh@telusplanet.net
12/06/02
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BackWeb Client error
I keep getting an error everytime I logon to windows XP home, that says that backweb.dll is missing. Since I deleted the Backweb folder, it kept saying that. I looked around in the registry under Run, RunOnce, and no entry of BAckWeb. Can someone help with this? Its not in my startup folder either.
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cam
dsckh@telusplanet.net
12/06/02
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one more thing, i tried to uninstall it using bwUnins-???.exe and its says I have unsufficient rights to. i currently ahve the owner account and i dont have a LAN. help
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Zoe Blessing
zoe@solien.com
12/07/02
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See if you can log in as the local administrator of that machine. Local admins have full control and should be able to uninstall anything.
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Mike A
12/14/02
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Thanks for all the excellent information. I am glad to know there are people out there with the same problems as me. I deleted my backweb agent just a few minutes ago. My one biggest fear is what will it do to my computer. Everything is awesome. But you know one thing I found wrong with my computer is that in msconfig. There was not a backweb option. It doesnt load right away. I am on a LAN connection. So I think it starts later so you cant track it. I think the company is terrible and illegal. Thanks for all the juicy info guys!!
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Shelby
12/31/02
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I've been trying to put frontpage2000 on my computer, it pops up that the Backweb agent is running and that it is reccomended to stop running all programs to proceed. So, After scouring google, I found this forum. I tried the msconfig suggestion as well as the control panel. I could not locate the program on either. I found the base folder for BW in the windows program folder, so I deleted it. When I went to permenantly delete it from the hard drive, it wouldn't let me. ALso, the BW icon is NOT showing up on my windows toolbar. I had no idea it was even there. Any suggestions? thanks!! :-)
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putasolutions
01/01/03
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look for Liteinst.exe
Also see this page
http://www.cexx.org/dlgli.htm
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John
01/04/03
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I am receiving error "backweb error, check tcp/ip settings while browsing. I have windows ME.
What it could be? Please advice.
John
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PeggyO
01/15/03
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Found some interesting info re backweb at the HP website at
http://www.hp.com/cposupport/personal_computing/support_doc/bph05170.html#P1_58
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Richard Bartholomew
rbart@commtech.com
01/23/03
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You can always use a Search and Destroy software such as spybot which removes over 4500 versions of spyware, including backweb.
Good Luck!
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Richard Bartholomew
rbart@commtech.com
01/23/03
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Most websites have spyware services attached to them, so when you hit a website,spyware such as gator, gain, xupiter,bde, backweb, etc. are automatically downloaded to your computer without you ever knowing. Go to Yahoo do a search on Spybot and download the free software. I wouldn't hit the internet without it.
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Richard Bartholomew
01/23/03
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One more thing. HP runs backweb services with an original install. I've had a client who received a file error with a number. After clearing out most of the backweb files with Spybot, I had him do a search for backweb and found the file causing the error on bootup. Deleted the file and his computer booted up without any issue.
GOOD LUCK!!
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Gary
omahla@go.com
01/24/03
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I got a new Western Digital hard drive and I caught backweb trying to run with my firewall, I knew I didn't need it and here's how I got rid of it. Ctrl+Alt+Delete > shut down backweb > search from start button entire hard drive for backweb > delete the files and folders that appear in results. I also searched for and deleted th file DLGI (Data Life Guard Installer). If your happy with the results empty files from recycle bin. Good info is at http://www.cexx.org/dlgli.htm
Hope this helps!
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Ray
01/26/03
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HP systems come with backweb installed, It's called the HP system toolbar. It is usually at the top of the screen on XP systems.
Look in msconfig and move the colum dividers over enough to read the whole path and the HP services end with backwebagent or some variant.
disable these and watch your system speed pick up!
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Bob S.
01/30/03
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I recently received a CD from Kodak containing digital photos from film I had developed and Kodak EasyShare software to view the photos with. Lo and behold, when I was using Windows "Find" to locate "Backweb" this PM I found it was not only installed in the Backweb folder, but also in the Kodak EasyShare folder.
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randy
wd9csa@earthlink.net
02/02/03
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I also started getting the backweb error after loading Kodak software for my daughters digital camera. It is messing up everything, thanks for the leads
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satansanus
02/12/03
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Mine was installed under the premise of Data LifeGuard.
Uninstalled Data LifeGuard from Add/Remove Programs and 'Poof' it's gone.
Running XP Pro.
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Melinda
02/13/03
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BackWeb Agent
I know spyware is a pretty pesky problem, and BackWeb is no exception. But I have to say that I am glad that I didn't delete it. A little under a month ago, I was just surfing along, when I received a BackWeb popup from HP. Turns out my hard drive had been recalled. We were able to send it in free of charge for a replacement before anything went seriously wrong with the computer, and so far it is working great.
My advice would be to try to find out if your PC or software manufacturers use it for critcal updates before you decide to delete it, unless it it just causing more of a problem than it's worth.
Never get DashBar though, or a BonziBuddy...that is the biggest pain to try to get rid of.
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brittany
wuzup1590@yahoo.com
02/20/03
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hi,
Ever time I login this backweb come up.I send the error, but it still come up this backweb is making my computer freeze up.I check everthing in own Norton Anitvirus, but it said that nothing is wrong. My computer is still freezeing up.You guy need to do somthing about this. What can I do to fixs this error?
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Hank
03/01/03
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Thanks for all the info, it has been very helpful. My solution was as follows: backweb did not show up on my msconfig, however I found the file was part of the Data Lifeguard folder (provided with my new Western Digital hard drive). I disabled Data Lifeguard and the system restart worked perfectly. I then deleted the Data Lifegaurd and other backweb folders I found through my explorer - system works great. Hats off to google and newbie.
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George
georgeoakley@blueyonder.co.uk
03/02/03
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I have had this problem for a while. I have now removed the programme C:\apps\activsurf (right click and delete the mother)
Hope this helps
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Howard Morris
morris0199@msn.com
03/13/03
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I have been fighting the backweb problem for some time I will uncheck it in the start up programs and it finds it way back even before I shut down, I also remove it from the active list
when I hit ctl.alt and delete but it manages to get back and brings some other baggage along with it. I have been sending it to the recycle
bin to remove the annoyance, but then I get a nagging search message I have to put away. I have been hesitant to delete it permenantly,or uninstall it, Do I really need it? S.O.S
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Frank
03/13/03
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You probably don't need Backweb. But, you may need a program that requires it.
The new version of F-Secure requires BackWeb to run. So if you need F-Secure then BackWeb is also required. I solved that problem by switching to grisoft.com antivirus. In fact there are several programs which require Backweb that I have chosen to not use because I don't want Backweb on my system.
Maybe the software manufactures should take note that some of us are declining their software not because of their software but the requirement for Backweb.
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Michael
piano.jam@juno.com
03/15/03
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On the HP site is a list of computers that use Backweb for automatic updates. My Windows ME only uses the Windows update feature, not HP's, so I am more than glad to get rid of Backweb. I first noticed the name from my firewall notices and didn't know whether to let it through because it didn't look like a Microsoft or HP program, but it still seemed official.
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Ann
adaniels@esc5.net
04/04/03
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I am rec. the message as follows:
Could not load the target dll (C:\ProgramFiles\
DesktopMessenger\8876480\6.10.155-8876480L\Program\backWeb.dll.error code1157)
What do I do?
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Jorgen
jni@city.dk
04/05/03
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Hello
I have by a failure deleted the backweb.dll file on my Windows 2000 in stallation. Where can I get the file again ?
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Reta
04/06/03
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What programs require BackWeb?
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Orialli
04/10/03
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I recently download and install Spybot Search & Destroy and finally BackWeb and other -- like that are removed correctly from my PC.
It's freeware and runs OK. If you're interested , visit http://security.kolla.de/ and download it.
GOOD LUCK!!
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Marge
04/12/03
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BackWeb
We have kazaa downloaded and I think backweb is in it because when I used a spyware tool to get rid of unwanted files, I deleted backweb and then Kazaa wouldn't work..That stinks! I don't like my websurfing tracked and I do believe we get too many popups because of it.
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Fred
FfredS333@aol.com
04/12/03
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Backweb is installed with many programms, mine came with Logitech and the new keyboard, however thanks to this forum I cleared it.
Marge,
Get rid of Kazaa, download Kazaa-lite, no spyware.!!
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Chet
04/16/03
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So back web is useless? So i can get it out and it wont cause problems? Because i have the same probs. with the error poping up
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Frank
fward37@aol.com
04/27/03
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I just started to get the error message that BackWeb.dll can't be found. I chech on this site to find out what the deal was about this file. It is not listed on my Add/Remove program. I ran a check on the search program and it showed over 9,000 files associated with this BackWeb.dll. I am running XP Professional. Any help will be appreciated.
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CarleS.
Daybird62@aol.com
04/28/03
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The way ifound it (because it wasn't in add/remove or at the startup selections was to go to find (on start) and search for backweb agent but use the containing text instead of the files named box and my computer puled up the uninstall for it. Hopes this help someone!
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paininneck
paininneck@comcast.net
05/06/03
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I ran spybot (HP pavillion with xp) and dumped 86 backweblite messages and blocked backweb. On reboot i got error messages, so i contacted hp online and asked for help. they had me run msconfic and uncheck the hpcenter program toolbar and restart.
Upon restart a window pops up instucting you to undo the changes, it also has a box to check to say don't show message again. check the box, click ok and dump the hpcenter shortcut into the trash. restart your computer. You can then delete the hp center program from your hard drive under c:\program files\backweb. Depending on your installaton you may have backweb lite or the full version. If you have the full version you can change the settings and use it for yourself if you are doing e-business or have a website. see ya later backweb...
this came from instructions from hp online support on 5/6/03 2:30am mst
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Glenn
05/29/03
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I saw BackWeb Agent on my task list and searched for it on the web and found this page. I shut-down the Compaq Update Agent and BackWeb Agent disappeared from the task list so CUA uses it as well
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GGX
yulsaulyn@hotmail.com
06/02/03
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well.. I found out about the backweb thingie on a Spybot scan. but when I highlighted it the fix problem option wasn't available. so I looked on the net for uninstall instructions but those woudn't work either. so I tried plain old deleting the folder and it woudn't give me permission. eventually I checked the properties on the folder and found out it was read only. all it needed was to uncheck the box thingie LMAO... anyways... now I gotta figure out how to get rid of the registry crap n stuff.
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Erin
qtep8514@cs.com
07/15/03
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I have a compaq computer and I have been trying to get rid of BackWeb. What I found that was simple was to go to start- Find - Files or folders and type in Backweb from there about 20 files popped up in that window so i followed the folder path of the files it was c:\cpqs\backweb so i went to my computer clicked on c drive and found the folder labled cpqs and back web was right there I deleted both of the folders containing backweb. Before this i tried "msconfig" and the add/remove programs and neither contained backweb. So try following the folder path! Hope this helps someone. Email if you have questions! Erin
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pc
petite.cherie@comcast.net
07/18/03
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WOW...many thanks to all! A friend gave me this link because I ran a spyremover program. I am a computer dodohead and really appreciate all your info!
Can anyone email me more info on this site in general? I'd love to learn more about all this stuff.
thanks in advance, pc
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chelle
07/27/03
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I just came upon this site and I have been having the backweb problem on my compaq lt for two years now . While many of you suggested the add/remove programs, I went straight to find files and put backweb in the search and deleted everything that pertained to it. This is the first time that I have been able to sign on Aol without backweb popping up and cutting me of when i click close. No more dragging the box t the end of the screen for me :-)
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ssixxpac
08/01/03
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when i boot up into ME on a compac pc i get a backweb error...why...cant browse the web either..why
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jeannie
08/03/03
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need to retrieve email please help
Hello,
I have recently deleted an e mail and then emptied the trash and I can not figure out how to get the mail back. I desperately need this and would appreciate any/all help with this pressing matter. I have a Compaq and use Outlook Express for my mail options.
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neha
08/19/03
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i want to uninstall (remove_the bonzibuddy software(programme)from my computer but when i do it going to add/remove programme message appears "could not open INSTALL.LOG file"tell me how can i remove this programme?
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geoasis
08/22/03
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Backweb is a huge deal and the info they collect is worth zillions. Every one of us who comes across this page is one in a thousand who have it on their computer, only we don't want it. They are now actually listed on the stock exchange as a legit company and obviously the persons who created this legal worm are making millions. I am not in any way connected with spybot, but every single one of you should get it, you won't believe who else is spying on your moves. It's free, but suck it up and send the guy a donation, he deserves it!!!
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Jason
jason.james33@ntlworld.com
09/04/03
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Back web clent error message!
not able to see in add/remove programs to delete it!
have unchecked it in msconfig but want to delete it!!!
any suggestions??
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CHRIS
09/20/03
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I RECOMMEND EVERYONE DOWN LOAD THIS PROGRAM SPYBOT IT REMOVES ANY TYPE OF SPY SOFTWARE IN YOUR COMP I JUST HAD THAT BACKWEB.DLL ERROR CODE 126 COME OUT IN MY COMP EVERYTIME I LOGGED ON AND THIS TOOK OUT ALL THOSE BACKWEB PROBLEMS HIGHLY RECCOMMEND!http://beam.to/spybotsd
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CHRIS
09/20/03
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oh and marketscore is a scam by the way everytime you go online it tracks everything you do.so are all those so called internet booster, they dont work, in fact they sometimes make your comp slower, and its spyware.
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MESHELL
MESHELL0812@AOL.COM
09/29/03
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Liteinst.exe
i keep getting the error message...liteinst.exe has encountered a problem and needs to shut down each time i start the computer. i have looked thru programs and msconfig and can not find backweb or lite inst... help!!
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Yaniv
ybaram@barak-online.net.il
09/29/03
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I'm also keep getting the error message...liteinst.exe has encountered a problem and needs to shut down each time I start the computer. I have looked thru programs and msconfig and can not find backweb or lite inst... help!!
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CHIPP
hellyeah_90@hotmail.com
10/08/03
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Gator Client Application
My com puter keep poping out Gator Client Applicant got problem,How can I solve this problem??If u know please email me
Thnks
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Jerry
10/18/03
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I didn't have problems with backWeb Agent till trying to load programs after I installed Norton System Works. Does Norton need this?
thanx
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mat
chanthyzbabieboi@yahoo.com
10/25/03
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Um I dont know if this is a backweb problem or not because i REMOVED it by uninstalling it completely and pop ups keep poping up EVEN when i dont surf the web or when im offline, i ran Spybot and that didnt work(because i dont think i know how to use it) and i think i have backweb lite -=\ *email me with help please*
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H2
10/27/03
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i cant go on some sites
My school has blocked all yahoo mail sites, who can i go check my email on yahoo. They blocked everything, is there any way. PLease Hlepp.
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kk
12/08/03
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IS Backweb Ab ig deal ? do I need to remove? what is It doing PLEEAASSSE reply I need to know
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Angela
dabeasley@sasktel.net
12/11/03
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While running Norton system check I keep getting a Registry error reading for an ActiveX file. When I looked up this file it was for a backweb program. What is this? Does Norton need this backweb program in order to maintain my automatic updates? How do I fix the error?
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stuart
01/01/04
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I tried this and found it worked-
start/ run/regedit
click the plus against HKEY_USERS
then the plus signs against each of the following-
DEFAULT, SOFTWARE,MICROSOFT, WINDOWS, CURRENT VERSION
under this section there a sub section named run- click this and delete all content EXECPT default that appears on the right hand side.
REBOOT your system then delete all backweb files.
If you have sygate firewall got into your appications there and block LOGITECH DESKTOP MANAGER this will stop it accessing again.
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Damo
01/10/04
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Going off topic here. ive just downloaded some .exe files from the net and everytime i click to install them it comes up with parameters are incorrect. is there anything i can do so i can install my program? thanks
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Allison
01/11/04
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Is Activsurf the same as backweb? The program is in c:\APPS but I daren't remove it because I'm not sure whether it is important. Where did it come from?
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ants
01/30/04
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Have accidently down loaded a porn site, how do i remove it? Please help!!!
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Smork
02/09/04
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Great that I found your web page because now I see that I'm not the only one who's haveing problems with Backweb. Those bastards!
First off I removed the spyware with Ad-aware and I had no problems but then I tried Spybot, because it was so highly recommended, and it found hundreds more pieces of spyware that Ad-aware had missed.
Unfortunately now I'm haveing the same problem as most of the people here with the "frcom.dll missing" pop up. I've read some really good suggestions on this forum and I'm going to try them out this weekend.
I'll report back and let you know how it went.
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Phuc
03/29/04
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I found this thread via Google. My problem was that Windoze Explorer was crashing.
Spybot S&D did not find the Backweb application--evn though they were present-- but I discovered that Backweb is part of the Logitech Messenger program.
I was easily able to uninstall Logitech Messenger and all seems well thus far.
So if anyone else is having the same problem, I hope they find this thread--it was very helpful!
--Al
Boston, MA
Anti-SpyWare: Spybot
Anti-Virus: NAV
OS: WinXP Pro
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