Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuamgrd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jim\Desktop\Antivirus\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.xtra.co.nz
O2 - BHO: (no name) - {021BB032-80A8-4FB6-B3D5-CF27B1553B95} - C:\WINDOWS\mslagent\4b_1,0,1,0_mslagent.dll (file missing)
O2 - BHO: (no name) - {3CAD610E-C261-1CC9-D755-115509AA2A69} - C:\WINDOWS\System32\vve.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\DOCUME~1\Jim\Desktop\MIKE'S~1\Spyware\Spybot\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Update Machine] wuamgrd.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] sysmgr.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wuamgrd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SPSTEALT] "C:\Documents and Settings\Jim\Desktop\Mike's Stuff\Spyware\Netwasher\smartprotectorpro.exe" /stealt
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMSERVICE_1046.dll,InstantAccess
O4 - HKCU\..\Run: [Microsoft Update Machine] wuamgrd.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Documents and Settings\Jim\Desktop\Mike's Stuff\Spyware\Spybot\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.xtra.co.nz
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=0c8af29cad1529a0c2f12262efe492244d317f6ab2c86bff7585b7e883263ddf35912dd813dee463c744961d2b31add589650eef4d876c0fc2a2f745d64562:c31e3730b38c174130e1e2729109a237
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2AEEAC34-FD74-4142-B891-4B05C0C03C87} - http://akamai.downloadv3.com/binaries/DialHTML/EGCOMSERVICE_1046_pack_XP.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9052ABDF-A6DD-4587-97D9-9A9C1695B8F5}: NameServer = 202.27.158.40 202.27.184.3

Which files do I delete?