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Please Help with Spyware Removal
Vince

08/18/04
I have read the other threads regarding the removal of spyware and have downloaded HijackThis and scanned my computer. This computer has been used by many members of the family and some of them arent as "tech savy" as others and I believe the computer has collected a fair amount of spyware over its use.
I have scanned the computer with Ad-Aware but wanted to check to make sure it got everything.

Here is the log, and thanks for help in advance.
Logfile of HijackThis v1.97.7
Scan saved at 8:23:35 PM, on 8/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\System32\wuauclt.exe
C:\Documents and Settings\Owner\My Documents\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: AutoSearch Class - {1E432263-6841-4653-8F02-366A2F77E339} - C:\PROGRA~1\WIACA5~1\WinSB.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {27557cf1-a237-496d-8c8f-08f3844c6a8b} - C:\Program Files\WhistleSoftware\WselServices\WhistleHelper.dll (file missing)
O2 - BHO: (no name) - {42191EB4-C5D1-4585-A450-84E4E5458C58} - C:\WINNT\jryqfwfhc.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9E1128F1-53FA-11d5-8490-0048548030CA} - C:\WINNT\Downloaded Program Files\CONFLICT.1\m-wtoolbar.dll
O2 - BHO: (no name) - {9FB534E3-67CB-4307-AE0A-9E8B5581BE2C} - C:\PROGRA~1\WIACA5~1\WinSB.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {CF6EF187-C63A-42C7-9CDF-AC287AF8BE28} - C:\WINNT\nmqcgp.dll
O3 - Toolbar: Windows Search Bar - {A1DD937D-71E1-4BB5-BD5D-1B01B9CB1C2F} - C:\PROGRA~1\WIACA5~1\WinSB.dll
O3 - Toolbar: SpyAssassin - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\SpyAssassin\AdBlocker.dll
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Whistle (HKLM)
O9 - Extra button: Merriam-Webster (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Sev20ActiveXControl - http://a1012.g.akamaitech.net/7/1012/34/v0003/www.discovery.com/highspeed/discovery/spacestation/system/sev20.cab
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://dev-www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_37.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/patch/EARTPX.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/105c27fc574085f0c103/netzip/RdxIE601.cab
O16 - DPF: {59131903-4A33-40D5-80C2-5242DD365AB3} - http://www.swissquake.ch/chumbalum-soft/files/MS3DViewerOCX.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6D5FCFCB-FA6C-4CFB-9918-5F0A9F7365F2} - http://www.gigex.com/tv/igor/gigexagent.dll
O16 - DPF: {6FB9FE59-7D3B-483D-9909-C870BE5AFA1F} (DiskHealth Class) - http://www.pcpitstop.com/pcpitstop/diskhealth.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {88D8E8B7-A33B-4417-A385-8373484D43ED} (InstallHelper Class) - file://C:\DOCUME~1\Owner\LOCALS~1\Temp\ThereInstallHelper.dll
O16 - DPF: {8B486EF6-6B2A-4A1E-BB0D-236CB2DBB8D2} (There Voice Trainer) -
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs2b.instantservice.com/jars/customerxsigned35.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37586.6038773148
O16 - DPF: {AAF421E6-7914-430A-9981-72B31AFF3BF4} (There Launcher) -
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/shockwave/meninblackII/install.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} - http://www.m-w.com/tools/toolbar/cabs/m-w.cab
O16 - DPF: {FE5D6722-826F-11D5-A24E-0060B0F1A5AE} (Tukati Launcher) - http://www.tukati.com/software/4/1.7.20.20/tukati.cab
O16 - DPF: {FEC3E5A3-50F7-4B0C-97D8-01CF69DFBFC7} (Measurement Service Client) - http://ccon.madonion.com/global/msc.cab
O16 - DPF: {FF791555-FDAC-43AB-B792-389E4CC0A6E5} (Toontown TestServer Installer ActiveX Control) - http://download.test.toontown.com/sv1.0.8.7.test/tt_test.cab

Browser: IE
OS: WinXP


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