I've been researching this problem for a couple of days, and have seen many incarnations of this problem posted to a variety of helpsites on the internet, but all of the solutions presented never seem to quite work for me. Here is my HijackThis log after running AdAware and CWShredder:
Logfile of HijackThis v1.97.7
Scan saved at 4:52:02 PM, on 8/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\sdkkc32.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\WINDOWS\system32\msql32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe
C:\WINDOWS\SYSTEM32\RUNDLL32.EXE
C:\Documents and Settings\JACK\Local Settings\Temp\Temporary Directory 20 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ohbng.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://ohbng.dll/index.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://ohbng.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ohbng.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://ohbng.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ohbng.dll/sp.html#37049
O2 - BHO: (no name) - {5A46A228-4AD2-6394-AAB4-A2F5E5B258F9} - C:\WINDOWS\system32\mfchq.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [msql32.exe] C:\WINDOWS\system32\msql32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Real.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{397A13E9-EE96-449A-8212-7102396C2FA6}: NameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CS1\Services\Tcpip\..\{397A13E9-EE96-449A-8212-7102396C2FA6}: NameServer = 207.69.188.187 207.69.188.186
I've tried (many many times) deleting the HijackThis entries (both in and out of safe mode), as well as deleting registry incorrect registry entries. No matter what I do, after a reboot, my homepage gets reset to res://?????.dll and any attempt to run google results in a duplicate search screen for "search-to-find.com" coming up.
These problems are happening to my father-in-law's computer, and my vacation here will only be for another 3 days. PLEASE, any help in getting this resolved (I really don't want to walk him through this stuff over the phone) as quickly as possibly would be GREATLY appreciated. Thank you.
~chris
